Customer Testimonials
Very good I'm happy with the service. I feel that Salvatorre was very communicative. Kept me informed and the car has been running well which is the most important thing so they did a good job fixing it.
Your Repairs are way to high I am thing about coming anymore it is not worth it
All the employees I met were so helpful and went out of their way helping me w bought several cars from this dealership and have never been happier with Al thankyou Joe for your help explaining the process.
Fantastic Customer Service from the sales representative to the finance department. They answered all my questions and made the process feel seamless!
Professional and friendly support throughout the leasing process! Cooper took time to answer all my questions and the finance team was excellent to work with as well ! I will defiantly be back in the future !
They did a great job on what needed to be fixed but I would have liked my car sooner it just took a while
Friendly Accommodating Collaborative Honest Worked through a challenging situation with the title of our car
I went in to get my rim repaired on my 2025 Nissan Altima and I thank Sal for setting up the time and day to bring my car in and care of my car. Now rirm looks perfect thank you Sal i’ll be looking to service my car there again at Executive Jeep/Nissan at North Haven, Connecticut.
I was able to schedule what I needed with ease. I appreciated the communication It is a pleasure working with Shannon
Friendly, knowledgeable staff, a clean store, and plenty of inventory. Anthony and Brandon were great. Executive prices are fair and were the lowest around.
Professional and timely
They were great. Came in and they fixed my vehicle quickly. Staff was professional they kept me informed the whole time. Definitely will return for service
They are always responsive and keep the clients up-to-date on the status of the vehicle vehicles.
I liked the inspection video. Out of the four Nissan dealers I emailed looking for a quote on a service bulletin, Executive was the only one that responded with numbers. I appreciate a business that's serious about earning mine.
I’ve been a regular customer with EXECUTIVE cheap on Universal Drive in North Haven, Connecticut since the year 2000. They had a cheap Cherokee and now a Dodge Magnum RT. They’ve always done excellent work on both vehicles. The service rep I’ve worked with in the last few years is Shannon McCormack, A great person to work with my experience. Can’t say more about it haven’t dealt with any other phases of their business at this point highly recommend their service department.
Alberto is the reason why we're loyal He's knowledgeable fair and looks out for his customers
We only go to Alberto. Main reason we've bought from this dealership is the service dept
I always but cars from Executive Nissan of Hamden CT. and I always had a wonderful experience.
I was very happy Brandon explained everything I’m very satisfied with my deal and the vehicle is beautiful
Friendly, professional service from the sales consultant right up to the financial manager and service manager. I enjoyed my time with Demerick, Anthony the sales manager and Henri the financial manager. From start to end, the experience was relaxing, informative and easy. The team made the process straight forward. I recommend them all the time and they will be keeping my business!
Having my car serviced at Executive Nissan was a very positive experience. Jason is an exceptional service advisor. He is very knowledgable and personable; a pleasure doing busines with.
Friendly and informative. Was responsive to all my questions and meeds The service was excellent
Staff members were friendly and helpful. Would have been nice if on invoice next to the job code # what was needed on the car was posted
Outstanding customer service! Throughout patient and honest. Thanks to Brandon, Mark Tony and Chelsea. It was a positive experience.
My experience with the dealership was very professional and positive. The staff was knowledgeable, courteous, and responsive throughout the entire process. They answered my questions clearly and made the experience smooth and straightforward.
Excellent service when they are selling you the car. The experience isn’t nearly as good when you bring your car in for service. There seems to be little regard for the customer’s time, and communication is poor. You often have to chase them for updates instead of being kept informed about the status of your vehicle.
Go elsewhere. Nothing but issues and empty promises. Reached out several times and got nothing but a run around. Wouldn’t even show me the paperwork of all my issues “being fixed” after having my car for over a week and getting it back with the same issues.
Jason was prompt with his service and paperwork on my vehicle. It made dealing with the insurance company easier. In addition, he responded quickly to messages.
Every time I bring my vehicle in for service Alberto always greats me with a smile and goes over everything in detail on what was completed on the vehicle.
Cooper was amazing to work with, I highly recommend using him for your next car.
We had a wonderful experience between Dimeric, Anthony, Henry and everyone else that we had the pleasure of meeting. They made the experience as smooth as could be. We will be purchasing any future cars that we can from these folks. Thank you!
Professional, courtesy and knowledgeable staff that is always a pleasure to work with and provides timely answers.
Shannon, my service advisor was wonderful to work with. She took the time to explain everthing to me in detail, and kept me informed throughout the day. She was very pleasant, a genuinely nice person to be around. When the part that has been ordered for me comes in, I hope I get her as my advisor again.
All went well from sales to management to finance to service! Thank you!
Excellent all around. Great communication, great work done on a timely manner. Was nice to see a video of multi point inspection and was happy to see the affected area all cleaned up after a coolant leak.
Victor Arguelles makes quick work with my vehicles and follow up is elite ! Won’t go wrong sending him the work . Look for Vic
Excellent service
10/10 Definitely Recommend executive, Nissan and Jeep in North Haven to purchase a car the staff is wonderful. The sales is great. Overall the company is amazing.
Fast, concise and efficient Fast, concise, efficient and took time to explain to us the process undertaken.
Absolutely love this place I have a 2024 Honda accord and it was a mean nock in the engine due to going to Honda in Branford! I told them about it and they said it was probably the oil they did and they put good oil in my car and showed me every detail about it and everything and fixed my Honda without paying the 17k Honda wanted and I paid 150 for just a oil change this place is by far the best spot and I will keep going even tho I live 35 minutes away never going anywhere else.
Always was accommodating to get us in and diagnose and fix our problem. Very pleasant staff.
The service department is very professional and prompt with updates. The use of video walkthroughs are great!
Sales,finance,office. Took excellence care of me and my needs,Love my new car and her name is cookie Thank you for everything
Excellent service. They got me in quick, did a full inspection, and got me out fast. Even sent me a video of the inspection. Great job, Jeep, as always.
Professional Alberto was extremely professional, helpful, and prompt throughout the entire process. He made a frustrating situation much easier to deal with and kept me informed along the way. I really appreciate his excellent customer service and would highly recommend him.
Demerick was excellent to work with, answered all of my questions and was very patient. Took me about four weeks to be able to get there to look at the vehicle I wanted and make a decision. I asked a lot of questions and asked for a lot of information and he provided me anything I asked for. Everyone I spoke to there was very nice very respectful very patient and explained things thoroughly. I would definitely buy another car from Executive
Very helpful very professional
Joe our Salesman made it very easy and comfortable to purchase this vehicle at executive Nissan. The process was very smooth and seamless. The whole staff from the financing team up to the general manager Anthony did a great job processing our purchase of a 2026 Nissan rogue rock Creek.
One of the nicest dealerships and service centers. Everyone there is pleasant and welcoming and knowledgeable and most of all very friendly. I highly recommend having your car needs done there.
Service is slow, was called for the car as ready, then sat there for almost 40 mins to just checkout! Understaffed and it was a quite Saturday
I keep going to the dealership because of the service department. Jason is wonderful and always keeps me updated on progress
Management and Sales were awesome! Would highly recommend!! Was treated extremely well by Anthony and Leon
Today I purchased a 2026.5 Nissan Rogue from Executive Nissan. Coop was my awesome salesperson. He was knowledgeable and friendly, answering my questions with professionalism and care, hence, assisting me to select a great vehicle. I’m grateful to the team—Alberto, Chelsey, and Coop—for making my first car purchase since 2001 a wonderful experience.
Shannon made a stressful time seamless. She was in communication the entire time giving me confidence in the Nissans team.
Brandon was so thorough and made my normally anxious self actually calm during the whole process. Anthony Thomas is the BEST General Sales Manager you'll ever meet. Scott was super nice to talk to as well. Great group of people who have your best interest as their top priority! 10/10
I feel like almost $1000 worth of work was overpriced! Everyone was polite. Thorough but overpriced!
Brandon was so accommodating to my busy schedule, thorough, and made my normally anxious self actually calm during the whole process. Anthony Thomas is also a 10/10 General Sales Manager. Great group of people!
Top notch service The service was great and quick Anthony Thomas is amazing! I am a returning customer
A very pleasant experience everyone was very professional who was involved in the repair of my vechile
Good, thanks Good communication, accommodated my schedule , fast service, easy I Will come back
I had a great car buying experience at Executive. My sales rep, Cooper, was attentive to detail and ensured I had a smooth process. I walked away with the truck I wanted at a fair price and I have no complaints. I would buy from them again.
Good service. Excellent personal attention. Easy to make an appointment. Comfortable accommodations to sit and wait for your car with coffee and snacks.
Knowledgeable staff, answered all questions. Demerick was an amazing salesman, and made the normally painfully long experience of purchasing a vehicle quick and made the experience at Executive exceptional. We will be back next year when we purchase another vehicle.
Fantastic. Im a reoccurring customer Executive nissan offers a great service, convenient efficient and friendly
Alberto is friendly and knowledgeable. He worked with me and kept me updated on the service being performed on my vehicles.
Great service and honest staff The service is great they do a gd job with my car and I would recommend to anyone to go to this dealer
Sal was very deceitful he cheated me out of $600 I would never trust him and it makes it hard for me to chance going back to that location
Let me start off by saying I've been a somewhat steady customer with Executive Nissan for over 20 years through 6 + leases/purchases. Every time though I go there, whether it be with sales or service, there is an issue of either a "bait and switch" nature, intentional misinformation or outright denial of providing said false information. I can offer no excuse other than location convenience for continuing so long trying be a customer and thinking their shady patterns would be "different this time". They never change.
A couple days ago I scheduled service to have the ... Read More Google - Jul 30, 2026
Macky & Brandon..you EXCEEDED ALL expectations!!! I am thrilled. You were great to deal with! This is why I stayed with you for what 12 years now, 4 leases moving onto #5! Scott thank you for your help with all the paperwork...Anthony..thanks for the call to get it started! By far my best experience to date! Wonderful guys, Macky & Brandon!!!! Woohoo.
If I could give 0 I would, I’ve personally worked in the automotive industry for over 5 years and how The service department here is handling my mothers vehicle is completely unacceptable and unprofessional. Vehicles been there for a week and has yet to have an update other than the Advisor saying the bill will be x amount and to “hold on” because he’s dealing with another customer. I find it hilarious that this how they deal with a longstanding customer like my mother has been. Appreciate Saul for the “great” experience.
Great service Jason Meyer is one of the best service advisors I would recommend the service center to anyone of my family and friends
When I purchased my car, I was told they would have a full tank of gas. I would have a cargo mat for the back because they knew I had dogs and my first service would be free when I picked up my car. It was empty. I had to ask the salesman to go fill it up. There was no cargo mat and when I brought it in for the first oil change, I was charged $105.
Shannon was so nice and explained everything I am 73 years old and appreciated the extra attention thank you a caring worker like shannon
Very efficient. Gave me a shuttle lift that I didn't have to wait around for. Alberto was very friendly and answered all my questions. Also, I greatly appreciated the video sent on the maintenance inspection
I waited over two months to have my car repaired under an extended warranty. The dealership was unresponsive to me and did not keep me informed.